Volunteers and volunteering during COVID-19

Advice and guidance on how to safely manage volunteers during the pandemic, as well as potential opportunities to find volunteers.

This page will be updated on a regular basis. Last updated: 14 May

Do you need volunteers?

Voluntary Action LeicesterShire is working with Leicester City Council and Leicestershire County Council to recruit a pool of volunteers able to respond to the current crisis.

We want to identify organisations who can use these volunteers to provide support services to local communities. Sign up on our VAL Volunteering site, and the information you provide below will help us to match volunteers to your organisation.

Sign up to recruit volunteers

Guides and templates


Other resources

  • NAVCA: What we’ve learnt about payment methods for volunteers:
    NAVCA is the national membership body specifically for local sector support and development organisations (also known as local infrastructure) in England.
    They have written an article about the different ways to handle transactions – such as by volunteers shopping for a person in self-isolation. It includes: what supermarkets are offering, what other organisations are offering such as expend, and other options available.
  • Volunteer Learning Passport – elearning module for potential volunteers
    The Volunteer Learning Passport content is free to access, and registration is required for this to enable users to track their learning, provide feedback on sessions, and retain certificates of completion
  • Various resources from the National Food Service
    Information on how to keep your staff, volunteers and the community safe, including risk assessment and safeguarding
  • Update from Association of British Insurers.
    Support those who use their cars to help their communities. (see point 4 on link above)
    If you are using your own car for voluntary purposes to transport medicines or groceries to support others who are impacted by Covid-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover. This applies to all categories of NHS Volunteer Responders, including transporting patients, equipment, or other essential supplies.

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We're sending out a newsletter 3 times a week to update charities and community groups. To receive these updates, follow the link below and sign up for our Voluntary Sector Support newsletter.

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