Although services will not be delivered as UAVA Ltd, member organisations of this consortium will continue to provide commissioned services.
The new services will be delivered by organisations including Freeva, Living Without Abuse, Women’s Aid Leicestershire Limited and Panahghar.
The new contracts will build on current provision which has been in place since December 2015.
The existing helpline number, 0808 80 200 28, which is a free phone, and hidden from bills, will remain and will be for both members of the public and professionals. This will be the main route for people to access or signpost to all domestic and sexual violence services locally.
The current professional line 0116 255 0004 will be phased out over the next few months.
Further details of the new services are as follows:
Service Name & Interventions
|
Provider
|
Eligibility
|
Access
|
| Helpline & Engagement Service
Helpline: 8am – 8pm, 7 days a week
10am – 4pm on Bank Holidays
- Advice, advocacy, information on rights, processes and option
- Emotional support face to face and webchat
- Assessment of need, risk and Barriers/ Safety planning
- Co-ordination of support
- Access to accommodation if required
- Support through the Specialist Domestic Violence Court
- Represent the victim’s voice at Daily MARAC
- Onward referral to other specialist services as appropriate
- Initial support specific to children and young people
- Initial assessment/support for perpetrators
|
Freeva
www.freeva.org.uk |
Services are available to:
- Adult and Children victims of domestic and sexual violence
- Family/Friends
- Professionals
- Perpetrators of domestic violence/abuse
Children & Young people using violence /abuse within dating relationships or towards parents/carers.
Services are available to all who reside (temporarily or permanently) in Leicester, Leicestershire and Rutland |
Access via the helpline
0808 80 200 28,Online referral form via websiteWeb-chat
Text phone: 07715 994 962
Email: info@freeva.org.uk |
Sexual Violence & Abuse Service
- Individual and group support victims Support through the criminal justice system
- Support to help victims to cope and recover
- Training
|
Freeva
www.freeva.org.uk |
- Available to all who reside (temporarily or permanently) in Leicester,
- Leicestershire and Rutland and have been subject to sexual violence or abuse and other third parties who are concerned about them.
- The service is available to victims of all ages
|
Access via the helpline
0808 80 200 28Online referral form via website |
Leicester children, young people, and families domestic abuse service
- Individual and group support for children, young people, and parents.
- Specialist workers for young people.
- Practical and emotional support.
- Training.
|
Living Without Abuse
www.lwa.org.uk |
- Resident temporarily or permanently in Leicester and with children under 18 in the household and
- Have experienced domestic abuse which is having a current detrimental impact on the children and young people in those families.
- Accessible to those in employment and in full time study and with no recourse to public funds.
|
Access via the helpline
0808 80 200 28Online referral form via websiteIn person via community hubs |
Leicester Domestic Abuse Locality Service (adults)
- Individual and single sex group support
- Advice clinics
- Support at court
- Training
|
Living Without Abuse
www.lwa.org.uk |
Age 16 or over and;
- resident temporarily or permanently in Leicester and;
- have experienced domestic abuse and be suffering a current detrimental impact of that.
For men and women.
Accessible to those in employment and in full time study and with no recourse to public funds. |
Access via the helpline 0808 80 200 28,
Online referral form via website
In person via community hubs |
Leicester Domestic abuse perpetrator service
- Respect accredited programme
- Foundations programme
- Dad’s programme
- Partner and ex-partner support worker
- Training
|
Freeva – The Jenkins Centre
www.jenkinscentre.org |
Aged 18 years and over
- Resident temporarily or permanently in Leicester
- No ongoing court proceedings connected to domestic abuse
- Accessible to those in employment and in full time study and with no recourse to public funds.
|
Access via the helpline 0808 80 200 28,
Online referral form via website |
Leicester Women’s Refuge
- 15 units of refuge accommodation in Leicester over two sites and staff on site.
- Regular individual support and advocacy
- Emotional and practical support, including with move-on into independent housing.
- Access 24 hours a day.
- Free accessible WiFi
|
Women’s Aid Leicestershire Limited www.wa-leicester.org.uk |
- Women aged 16 or over with or without children
- Resident or fleeing to Leicester
- At current risk of domestic abuse
- Accessible to those in employment and in full time study and with no recourse to public funds.
|
Access via the helpline 0808 80 200 28,
Online referral form via website |
Minoritised Ethnic Communities Women’s Refuge
- 15 units of refuge accommodation in Leicester over two sites and staff on site, some suitable for larger families.
- Regular individual support and advocacy
- Emotional and practical support, including with move-on into independent housing.
- Access 24 hours a day.
- Free accessible WiFi
|
Panahghar Safehouse Ltd www.safehouse.org.uk |
- Women from a BME community aged 16 or over with or without children
- Resident or fleeing to Leicester
- At current risk of domestic abuse
- Accessible to those in employment and in full time study and with no recourse to public funds.
|
Access via the helpline 0808 80 200 28,
Online referral form via website |