Charity Commission publishes report on Richmond Psychosocial Foundation International (RPFI): wider learning for the sector.
In an official inquiry report, the regulator makes findings of misconduct and mismanagement against three of RPFI’s former trustees, concluding that they exposed residents to significant avoidable harm. RPFI ran Lancaster Lodge, a residential home in Richmond, South London, that provided care for adults recovering from mental health issues and adolescents with complex emotional needs. In May 2016, a resident of the home, Sophie Bennett, took her own life.
The trustees oversaw abrupt changes at Lancaster Lodge during 2016, which included replacing experienced, qualified staff with unqualified staff, and removing residents’ access to external therapies. These changes were chaotic and resulted in a deterioration in care for residents.
In terms of learning for the wider sector the charity commission reminds us that :
Protecting people and safeguarding responsibilities should be a governance priority for all charities. As part of fulfilling their trustee duties, trustees must take reasonable steps to protect people who come into contact with their charity from harm. Every trustee should have clear oversight of how safeguarding and protecting people from harm are managed within their charity. This involves not only ensuring adequate policies and procedures exist but also actively taking steps to ensure they are implemented and monitored in practice.
Trustees must be able to demonstrate that policies, procedures and practice are checked and challenged to ensure that they are fit for purpose. Including staying aware of current affairs, trends and themes and how these can influence your policies and practices. And updating policies and procedures to reflect changes to statutory requirements, good practice and current issues.
If you change the way you work, such as working in a new area or in a different way, charities should:
- Review current policies and make sure they are suitable
- Consider whether extra policies are needed to cover any new situations or risks
- Record these discussions and decisions as part of risk management procedures
For further help about safeguarding and trustee duties see the Commission’s Strategy for dealing with safeguarding issues in charities and Safeguarding and protecting people for charities and trustees, which can be accessed here.
The wider learning also includes reminders about governance, decision making, and financial controls.
The press release can be accessed here.
The full report is where you can find the issues for the wider sector section here.