All of us at Voluntary Action LeicesterShire (VAL) are extremely proud to have once again been awarded Volunteer Centre Quality Accreditation by NAVCA.
Our VCQA award sits alongside our Investing in Volunteers (IiV) accreditation, and means we will continued to be recognised as the Volunteer Centre for Leicester and Leicestershire. We find these accreditations extremely valuable in ensuring our information, advice and support around volunteering continues to meet national good practice standards, is relevant for our local VCSE sector and ensures local volunteering continues to develop and grow.
We exceed two of the five criteria (good practice development and brokerage), and met the other three categories (strategic development of volunteering, developing volunteering opportunities and voice of volunteering). Feedback focused on VAL's volunteering services, recognising the breadth of its work, the strength of its partnerships, the commitment and knowledge of its staff and the quality of support provided to volunteer-involving organisations (VIOs) and volunteers.
The assessment particularly highlighted VAL's ability to combine volunteering brokerage with organisational development, training, networking, targeted support and partnership working. The new volunteering portal and CRM were also recognised as important developments in improving the quality, accessibility and management of volunteering opportunities.
